![]() Product features are only interesting in context, and they only matter if they’re a means to an end. Introduce features as “magic gifts” for overcoming obstacles to the Promised Land.This helps in creating context for the next part, which is to: Avoid diving into product details, but describe an ideal future state as enabled by your solution. This helps in combating “loss aversion,” or the tendency to stick to the status quo in an effort to avoid loss, when in fact the cost of inaction is far greater. Show that there will be winners and losers.Don’t begin a presentation by talking about yourself - instead, describe an undeniable shift that raises the stakes and creates a sense of urgency. Name a big, relevant change in the world.I also encourage you to read Andy’s entire Medium piece, where he points out six key elements of a compelling corporate narrative: You can download the deck in question here. He’s also a big fan of the Zuora sales deck - on a recent Medium post he calls it the best he’s ever seen. He’s worked with dozens of teams backed by Andreessen Horowitz, First Round Capital, GV, and other top venture firms. ⭐️ Golden Rule: Never pitch a solution to someone who doesn’t think they have a problem.Andy Raskin helps companies develop strategic narratives. Once prospects are convinced the world has changed, it becomes much easier to accept they must adapt to survive in this new environment. They present the stakes of winning or losing in the new world order. Good marketing explains what product helps people do, but great marketing provides the context for why these superpowers are necessary. People don’t buy product, they buy what product enables them to do. The details of how the product works is irrelevant at this point.Ĭonvincing your audience of the new world order is what matters first. Prioritize which freemium users should be contacted by salespeople and increases conversion rates.Centralize data from siloed systems across product, billing, and CRMs to give a 360 view of users.There is no solution that helps people play in the new world order.ĭata on how customers use product, interact with marketing, or which payment plan they’re on are stuck in siloed platforms that don’t talk to eachother. Incumbent CRMs were built for the old world: But in the ‘new world’ of PLG, accessing the data required to make such decisions is hard. The best companies only prioritize reaching out to leads which fall into specific criteria. How to identify high converting free users to target And gives examples of Slack, Dropbox, and Hubspot. Ruchin then explains how the current winners of PLG use hyper segmentation to determine which customers should be contacted by a sales person to convert to a paying customer. salespeople waste time on non-converting leads.conversion rates of free users to paying customers are low.too many signs up for sales people to manage. ![]() There are obstacles and challenges to overcome. Well, the promised land isn’t easy to get to. The promised land is presented as a place where you can acquire customers without cold calling prospects, you can acquire them cheaper than before, and freemium users will be early evangelists of your product since they’re already using it. Ruchin has presented the new world order and given context as to why it exists, and I understand there will be winners and losers. He then explains how this new world order came to be:ģ) Lower software costs means freemium has become a highly successful acquisition model □ Instead going straight into explaining what their product does, Ruchin tells a story to set the context as to why their product needs to exist. Ruchin first states there is a new world order by leading with this explanation: Ruchin’s manifesto, on how software companies will acquire customers in a world dominated by PLG, is a masterclass in using the five step framework to position product and win the hearts of a market. ![]() Present Evidence that You Can Make the Story Come True.Introduce Features as “Magic Gifts” for Overcoming Obstacles to the Promised Land.Name a Big, Relevant Change in the World.When Andy Raskin published his article “The Greatest Sales Deck I’ve Ever Seen” he outlined the five steps to master strategic storytelling. It was a masterclass in strategic storytelling. Ruchin Kulkarni, Co-Founder of Toplyne.io shared a manifesto on why they are building a CRM for product-led-growth (PLG) companies. This week I stumbled upon an incredible piece of marketing. Use Twitter? Drop me a DM here Product Positioning: 5 Easy Steps Reading but not subscribed? Join 342 others reading the Rocket GTM □ Newsletter here.
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